Teamwork and Team Building

For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional pa…

Team Building for Managers

Your organization’s people are its greatest asset, and when they work together as a team they accomplish even more. But teamwork doesn’t just happ…

Safety in the Workplace

Those who are in management are responsible for protecting the safety of their employees. Workplace safety, however, is the responsibility of everyone…

Risk Assessment and Management

It is not possible to control or manage 100% of risk, but knowing what do before, during, and after an event will mitigate the damage and harm. Identi…

Handling a Difficult Customer

Wouldn’t the world be a great place if every customer was a pleasure to deal with? We all know that is a fantasy-land. So, what is the best way to h…

Developing Corporate Behavior

With this workshop you will be able to develop a business environment that reflects a positive set of values and ethics. Aligning these characteristic…

Cyber Security

Every organization is responsible for ensuring Cyber Security. The ability to protect its information systems from impairment or even theft is essenti…

Customer Support

Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how we approach customer sup…

Customer Service

Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines of a company, serving the people who buy yo…

Conflict Resolution

Wherever two or more people come together, there is bound to be conflict. This workshop will give you a seven-step conflict resolution process that th…