Courses

  • 2 Lessons

    Body Language Basics

    Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through Body Language Basics you will be given a set of tools to use to your advantage. These tools can be utilized in the office and at home. Understanding Body Language will provide you a great advantage in your daily communications.
  • 2 Lessons

    Call Center Training

    Phone skills are a highly valuable tool to have in an employee’s skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will make you more confident, improve sales, and help gain new customers while retaining your current clientele. A more confident employee is also one that is happier, and happier employees will produce happier customers.
  • 2 Lessons

    Coaching Salespeople

    Coaching is not just for athletes. More and more organizations are choosing to include coaching as part of their instruction. Coaching salespeople, when done correctly, will not only increase sales, it will have a positive impact on the community and culture of a company. The benefits of coaching salespeople are numerous and worth exploring.
  • 2 Lessons

    Contact Center Training

    Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions knows what they are talking about. Training your staff, and giving them the information that is needed to effectively assist your customer base is paramount.
  • 2 Lessons

    Creating a Great Webinar

    Webinars are a great inexpensive way to reach a large number of people. Webinars are great tools if you want to market a new or improved product, train employees, demonstrate a new task, or have a meeting with employees located throughout the globe. Being an interactive form of media, Webinars provides a great environment for these activities and so much more.
  • 2 Lessons

    Employee Recognition

    Recognizing employees through various recognition programs is a fantastic investment. Being appreciated is a basic human feeling and reaps great rewards. Praise and recognition are essential to an outstanding workplace and its employees.
  • 2 Lessons

    Event Planning

    Events do not just happen, they take time to plan, develop, and create. This workshop is designed to give you the tools needed to host a great event. You will touch on planning and administrative techniques that will give you the confidence to run an engaging event that will leave a positive and lasting impression.
  • 2 Lessons

    High Performance Teams – Remote Workforce

    High Performance Teams (Remote Workforce) are organizations, teams or groups working in a virtual environment that are focused on achieving the same goals. Bringing team members together through a virtual environment can be a challenge task. This workshop identifies these challenges and helps you push through to success.
  • 2 Lessons

    High Performance Teams Inside The Company

    High Performance Teams (Inside the Company) are organizations, teams or groups working inside an office environment that are focused on achieving the same goals. Bringing team members together can sometimes be a challenge task. This workshop identifies these challenges and helps your participants push through to success.
  • 2 Lessons

    In Person Sales

    In the age of online shopping and technology, in-person sales can easily be ignored. Do not overlook the importance of personal contact. You never know when or where you will meet your next customer, and it is important to make a good impression. Everyone who is interested in sales must be confident in the art of in-person sales.
  • 2 Lessons

    Internet Marketing Fundamentals

    Marketing has changed dramatically over the last decade and is all about communicating. The Internet is a marketer’s dream come true, especially with Social Media, as you have a low-cost marketing tool that can reach a large audience.
  • 2 Lessons

    Marketing Basics

    Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits the big picture is revealed. You will be given an introduction to marketing and its benefits. If you are not marketing your business you will not grow, and if you do not grow you will not succeed.
  • 2 Lessons

    Media and Public Relations

    In this workshop, you will get the knowledge you need to effectively manage your image and value by forming solid networks through strategic communication planning. Effective networking is essential for day-to-day business or for those times when you are actively pursuing job opportunities. This workshop is designed to provide practical and hands-on tools that will give you a skill set in dealing with the media and the public.
  • 2 Lessons

    Motivating Your Sales Team

    Everyone can always use some inspiration and motivation. This workshop will help you target the unique ways each team member is motivated. Finding the right incentive for each member of your sales team is important as motivation works best when it is developed internally. Harness this through better communication, mentoring, and developing the right incentives.
  • 2 Lessons

    Multilevel Marketing

    Multi-level marketing, also known as MLM, is a business marketing strategy that many companies use in order to encourage current agents to perform while at the same time growing the team by recruiting and training new agents. This tactic of marketing helps boost the company’s sales force not only from the sales of the primary agent, but also from the sales and profits of the agents they have recruited.
  • 2 Lessons

    Overcoming Sales Objectives

    Experiencing a sales objection can be a disheartening event. Through this course you will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down, and learning how to overcome these denials will be of great benefit.
  • 2 Lessons

    Presentation Skills

    Many studies have found that public speaking is the number one fear amongst most people, outranking flying, snakes, insects, and even death. Ironically, it is also one of the skills that can make or break a person’s career. You will be provided a strong set of skills that will complement their current presentation skill set.
  • 2 Lessons

    Proposal Writing

    A good proposal doesn’t just outline what product or service you would like to create or deliver. It does so in such a way that the reader feels it is the only logical choice. You will explore the proposal writing process including the most common types of proposals.
  • 2 Lessons

    Prospecting and Lead Generation

    Prospecting and lead generation is the method of making links which may lead to a sale or other promising result. The leads may come from various sources or undertakings, for example, via the Internet, through personal referrals, through telephone calls either by telemarketers, through advertisements, events, and purchase of lists of potential clients. These and other events can become more easily managed with this great workshop.
  • 2 Lessons

    Sales Fundamentals

    Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money.
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