Call Center Training

Phone skills are a highly valuable tool to have in an employee’s skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will make you more confident, improve sales, and help gain new customers while retaining your current clientele. A more confident employee is also one that is happier, and happier employees will produce happier customers.
Tracy Tanner · August 28th, 2021
Course
Materials

About Instructor

Tracy Tanner

Growing up in a family-owned business etched a sense of ownership and responsibility in Tracy Tanner’s core being. It also explains why when you read through her bio, you’ll discover such varied experience, “We truly wore all hats”. Like in her upbringing, Tracy started her career with the conscious decision to experience all sides of the technology supply chain. Beginning in retail, she jumped at the chance to go through a rigorous training that exposed her to every aspect of the business. “I felt right at home at Micro Center.” Tracy stayed with this philosophy of absorbing what she could when transitioning to other companies.

28 Courses

Not Enrolled

Course Includes

  • 2 Lessons
  • Course Certificate